Email Marketing – Bent Enterprise

Software for email marketing

The system offered by BENT for email marketing is very simple in structure and is based on Cloud, giving you absolute control over your campaign on emails. You will have control from the time the list of email addresses are uploaded to the message design to the date when you want to launch the campaign.


  • Only three simple steps to follow. List selection, message selection and campaign scheduling.
  • Can handle sending emails in high volumes and have the experience for the same.
  • Complete report including number of optouts, status of email, number of opens and number of clicks.
  • The system gives you complete control over when to launch your email campaign.
  • The features for managing the email list are unparalleled in any other similar software.
  • Easy to use editor and ready to use templates for creating email messages based on text and HTML.
  • Monitoring reputation for Domain/IP
  • Every individual ISP delivery is handled smartly.
  • Can test up to 250 variations in A/B testing for campaigns.
  • Can easily support multiple servers, domains and IPs
  • The footer in the email can easily handle Spam compliance and uses the technology for automatic unsubscription.
  • Constant update of new features to keep the software up to date.

Email marketing management

At BENT, we provide you a holistic experience of email marketing where we handle every aspect of the campaign, letting you focus on other core aspects of your business.
Our team will help you with,

  • Designing and creating the message
  • Designing and development of the landing page.
  • Scheduling and broadcasting the campaign
  • Reporting on real time for all the campaigns managed by us.
  • Reports that you can share with your clients.
  • Any other customized requirement or report that you want from us.

Email Messages

The Bent Enterprises customized email messaging system enables you to design and draft your email as per your own preferences. Such flexibility is possible with the use of Bent Enterprises built in editor system. You don’t have to confront any impediments while designing or building your email messages as you have the total control to edit and design. For any clarification, you can reach us by raising a support ticket and our dedicated help support team will respond back to you ASAP.


  • We provide support for HTML codes for emails and text-based messages.
  • We provide unlimited Image hosting service which enables to upload pictures for email newsletters.
  • Preview system enables the user to edit their email before it could be sent.
  • We save your emails from ending up in spam by using spam check system known as SpamAssassin.
  • Uploading HTML messages, file, images and zip files with images could be done conveniently.
  • We assist in designing email messages for your account.

List Management

BENT Enterprises is a renowned company offering efficient services in list management. Your email marketing needs are just a few distance apart and here we are, with the list of features of BENT Enterprises’s email list management system to effectively solve all your email marketing needs.

  • The lists upload in any of these formats .txt, .csv, .xls, .xlsx is effectively carried on. Upload of a zip file and a combination of all above formats is even possible.
  • We can very well merge, import and export all the lists via ftp or browser.
  • Each list can be carried out with Up to 240 custom fields it.
  • We can organise all the lists with folders for a better accessibility.
  • We never restrain our self in implementing limits on the number of lists in the system
  • Suppression list is effectively supported either by MD5, email or domain.
  • Complex searches can be saved easily based on your list’s custom column.
  • List Stats give a better clarity by breaking down the entire email list
  • Export options are available to export to a new zip file, list, to an ftp location or even a CSV download
  • Built-in data feed option comes handy to share the email lists easily.
  • A specific email address can easily be navigated by searching each list in the account.

Newsletter Templates

Any of your marketing needs can definitely be fulfilled by the customised templates in BENT Enterprises. Having a look at what we will give you a clear idea of our efficient solutions.

  • Expect a high number of about 100+ customised email templates efficiently built into the system
  • We are flexible enough and allow you to create your own customised email template right from the scratch
  • We do offer email message design services to facilitate all the email needs of our clients.

Advanced API

Our API provides the provision for our clients to use their applications and interact remotely with our system.

Our API packages include,

  • Creation of API keys, each of them with a varying permission options as required.
  • API call documentation
  • Support tickets to help with online support
  • Development of customized APIs if required.
  • Code examples in PHP for the API.

Adstation integrated

Monetizing your email list is now made easy with integrated Adstation. The support for Adstation integrated has been imbibed into our agent for mail transfer at BENT. With the help of Adstation you can easily improve the payouts on your mailings for it prompts you with the apt subject and more creative lines for every email address.

Live support

If you face any kind of technical glitch or issue you can easily get in touch with our support staff using the web based system of BENT. You can also refer to the most FAQ or our video tutorials to understand further. In case, you need further assistance, you can always get in touch with our experienced engineers and support staff anytime you want.

Verification of email list

At BENT, we offer you a system which can effectively verify the list of your email addresses, ensuring that it stays updated thereby improving your email delivery system. This will also help in building your reputation among your customers.


  • Simple program where you have to just upload your email list and click a button to start verification.
  • Any email with bad syntax is detected
  • Verification done against known bad addresses and hard bounces.
  • In case of MX records, the verification of DNS records is done.
  • Prefixes of spam@, nouse@, admin@ in case of bad roles.
  • Verification against a valid list of spam bot to protect against the same.
  • Existence of the email id.

Management of leads

You can now manage all your leads from one centralized platform offered by BENT. The platform has the following features.

  • Assigning the leads to different associates and manages the sales team effectively.
  • Integrated system follow up
  • Prioritization and easy update of the status on leads
  • Tracking mechanism to know the last time a lead was contacted.
  • Addition of notes for every lead.
  • Importing and exporting leads from or to the system
  • Marking invalid contact details like email id or phone number.
  • Organizing leads by creating folders.
  • Automatic sequences in emails for lead follow up
  • Creating customized scripts for discussion with each lead

You can avail all this and much more by simply getting in touch with us. We also give you a walk through for no fee to all our clients.

Policy on Anti Spam

We follow a very strict policy on anti-spam and it is always our constant effort to provide content that is spam free to all our clients. Our services are designed to be helpful for the clients and helps building on our good reputation.

Defining spam

Any mail that is sent without the consent of the recipient is categorized as spam.

  • Any content sent that is in violation of the CAN-SPAM law and the compliance policy.
  • Any content sent to anonymous accounts or to the users who have specifically opted out of the subscription.
  • Using a list that has been inactive for more than 8 months and using a list that was purchased.
  • Sending any content without the permission of the receiver. Our system verifies whenever a campaign is launched if the receiver has indeed given consent to receive these emails prior to sending.
  • The BENT system comes with an in-built compliance check for CAN-SPAM
  • Blocking invalid emails and bad domains
  • Complaint tracking so that excess complaints do not result in shutdown of the account.
  • The email messages are imbibed with a link for unsubscription which the users can use for opting out of the campaigns.
  • Uploading larger lists and verification against the same.
  • Including the sender contact information in every email footer.

If you are using our software then you should abide by the terms and conditions of our company and the policy on Anti-Spam.


How quickly can the campaign be delivered?

We have so many options available for the speed of the campaigns and here is the list.

  • Snail Campaign works with 3 connections at a time and can deliver for about 500 per hour to an hour and a half.
  • Very Slow campaign works with 10 connections at a time and can deliver for about 3,000 per hour
  • Slow campaign works with 25 connections at a time and can deliver for about 5,000 an hour
  • Average campaign works with 100 connections at a time and can deliver for about 10,000 an hour
  • Fast campaign works with 200 connections at a time and can deliver for about 20,000 an hour
  • Faster campaign works with 300 connections at a time and can deliver for about 40,000 an hour
  • Fastest campaign works with 400 connections at a time and can deliver for about 50,000 an hour.

Should I go for warming up my Ips and why?

  • Your IP reputation gets ruined even if you have any small record of bounces. Warming up of Ips works well in these situations, in little or no hard bounces. Below is the list of warm up period for a 30 million account. You need to warm up different amount at a time for each day.
  • Day 1 – 1000
  • Day 2 – 2000
  • Day 3 – 4000
  • Day 4 – 7000
  • Day 5 – 11000
  • Day 6 – 18000
  • Day 7 – 24000
  • Day 8 – 40000
  • Day 9 – 60000
  • Day 10 – 90000
  • Day 11 – 140000
  • Day 12 – 180000
  • Day 13 – 220000
  • Day 14 – 300000
  • Day 15 – 500000
  • Day 16 – 650000
  • Day 17 – 800000
  • Day 18 – 1000000
  • Day 19 – 1200000
  • Day 20 – 1500000

What are the ways to improve my open rates?

  • A subject line is the most influential one and can make all the difference that you are expecting. Our system can efficiently perform an A/B campaign to facilitate testing of different subject lines. You would get detailed report of the opens for certain used subject lines from our system to work out the better possibilities.
  • Your message needs to be clean and simple for a better understanding. Never opt for keywords that might trigger the spam filters. If you are not sure about the keywords that trigger the spam filters then check your messages in our system before you send them.

What is the standard format for my list?

  • There are many formats that can be recognised by our system like .csv (comma separated values) files, .xls,.txt, zip files containing (..csv, .txt,  .xls, .xlsx) files with upto 70mb size.
  • The format needs to follow one email per line order. If there are multiple columns, there needs to be a specific column with heading as “Email in order” so that our system will pick only that.

Additional Features

  • You can merge codes so that every recipient of your email campaign is addressed by their name and not in general using Message Personalization.
  • There is no need to manually delete any message as you can simply opt for disable/ enable messages.
  • If you want the sender information (your information) in a different format or to display a different name, you can do the same with the help of Custom sender.
  • Look at a preview of your messages before launch of campaign with the Preview messages
  • Spell check feature to ensure that your messages go without any error and looks professional.
  • If you want to know how your message will look to the recipient, send test messages to yourself.
  • If you want to duplicate the series of messages but with a fresh auto responder, you can do so with the duplicate message series in a jiffy.
  • Don’t want to copy? Simply export messages to a fresh auto responder.
  • Make your message readable in both Text and HTML format as preferred by the recipient through the Multipart messages.
  • Send message broadcasts as per your convenience to make your list as a regular list for mailing.
  • Do not worry about repeating a campaign by keeping track of the historical ones through Broadcast history.
  • Schedule your future broadcasts with Broadcast scheduling so that your campaign is launched as per schedule, without you being present.
  • If you are planning to use the same broadcast again, then save broadcasts to save yourself from recreating it.
  • Let your subscribers receive your messages as per schedule and in the series you want without any waiting period with the Next message now

  • Spam scoring to make your messages appear genuine and improve your delivery rate.
  • Unique reference number is now easy to send for every recipient.
  • Date coding feature to have a specific date mentioned in the message that you are sending, it could be a current or a future date.
  • Make a list based on user responses giving you permission to have them added to your mailing list using the Double Opt-in
  • Automatic unsubscription saving you time from removing the users from the mailing list when they unsubscribe to your campaign.
  • Subscriber notes to note down what each subscriber likes or what their interests so as to make your campaign more effective.
  • Importing the list of your subscribers is now easy with the List importing
  • Exporting the list of your subscribers is now easy with the List exporting
  • Get a notification upon a new subscriber with the subscription notification
  • Remove the subscriber automatically after a specific number of bounces using the Custom Bounce Threshold and maintain the subscriber count accurately for genuine subscription.
  • Keep a list of subscribers you do not want to be included by maintaining an email/ domain blacklist.
  • Get more subscribers included into your list without confirmation on their intent using the Single Opt-in.
  • Track data of your subscriber and use the same in your messages to make the mail more personalized using the custom data fields for capturing information.
  • Keeping down the complaints on spam now made easy by presenting your customers with the option to disable universal unsubscribe. This will allow the user to unsubscribe from all mailing lists from your end.


We were so worried on clearing our backlog but thanks to you, we have managed to easily come out unscathed. Thanks to your experience and expertise in helping us wade through these tough waters without losing out any information.

The response we received from your support team is always above par. They are very prompt, professional and very approachable. They were able to solve all my queries and they deliver their responses on time. Excellent customer support! Keep it up!

I really feel fortunate to have shifted to your company for you guys are so fast in development and also very prompt in providing technical support. I have had the unpleasant experience of working with another company which took so long to launch a single feature and you guys were just so fast. Incredible experience and highly recommended to others!

Impressive software, impressive managers and impressive support. Everything about your team has impressed me to the core that I am asking all my known acquaintances to contact you. Excellent performance indeed!

User friendly software and user friendly support team – a brilliant combination! Am loving the fact that it is now so easy to launch email campaigns and tracking is just been made easy. Love the service and recommend you strongly!

Ingenious software solutions that I have not come across in many other places. And you guys are so very on top of everything related to the project that there is never a point where I had to wonder if I made the right move. Thank you so much!

The project managers are amazing with BENT. They are not just professional but they are quite knowledgeable, knowing what is expected and what they have to do. The responses are always on time and the support is commendable. Will definitely come back to you guys for any future solutioning.

Be it leads management or email marketing management, you guys have some very easy features that even someone not too well versed with computers can handle with ease. This was definitely very helpful to me, and the replies from the support team were always on time and to the point. Exceptional service and exceptional team!

Terms and conditions

This is a legal agreement between you and BENT Enterprises. This is our Terms and Conditions Agreement you are entering into [hereinafter referred to as the “Agreement”] contains the terms and conditions that apply to the use of our software, marketing efforts or design provided [hereinafter referred to as “Services” and company referred to as “Provider”]. This Agreement will contain terms such as: “Provider”, “we”, “us”, or “our” refers to us, and the terms “Client”, “you” or “your” refers to the person and/or entity that is entering this agreement. The services offered to you are contingent upon your acceptance of this agreement, by proceeding you accept these terms and have fully read the TOS. BENT Enterprises Social Media Software is a website geared towards small companies. The majority of our clients are made up of small businesses therefore we provide services the help small businesses. Each service or website you visit under the BENT Enterprises brand will have its own TOS, although they will each be similar, they will outline the desired service. Please review the TOS page of the service you are signing up for.

You understand that this purchase will appear on your credit card statement under the name BENT Enterprises Software and in the event you have any problems with this order, you can contact us for a prompt resolution.

The following statements must be true for you to proceed with this agreement and use our software, products and services:

    • Your marketing efforts will not violate any laws, statute or governmental regulation.
    • The company you represent has given you the right to enter into this Agreement on your their behalf.
    • You are 18 or older.
    • You acknowledge and agree that you are responsible for the security of the data and software you receive from us.

Costs of Services:
You agree to pay us a set monthly fee for the right to use our software or service. Our contracts are month to month and cancel-able at any time. The cost is based on how much software or our time is being provided. Your monthly fee will be automatically charged to your account and paid by you, in advance, until this Agreement is terminated and your account is canceled, regardless of account activity or use of the services. You understand that an electronic record of your signup, including your acknowledgement of having read and agreeing with this entire agreement, was generated at the time of your signup. If you exceed the amount of service you are allowed per month, you agree to pay for the higher account size minus the amount you already paid and you will have the ability to send the maximum amount within your existing month. The next month you will be billed based on your previous month.
You hereby agree to pay us and authorize us to charge your credit card or debit your bank account (ACH) in advance for the services, including all fees, costs and/or charges provided for in this Agreement.

The initial term of this agreement shall be for a minimum of one month. The term of this Agreement will begin upon your payment of the setup fee & first month’s usage fee and will end when terminated by either you or us as described herein, under the heading “Termination of this Agreement”, below. Each month’s usage period shall run from the anniversary date of your signup to the same day next month or until you reach your maximum number of emails.

Example: If you originally signed up on the 5th day of the month, then each month’s usage period will run from the 5th day of the month until the 4th day of the next month. If your anniversary date does not occur in a particular month, then that month’s usage period shall end on the day prior to your bill date. If you billing date falls outside of business days such as holidays then you will be billed prior to your original bill data.

You acknowledge and agree that all financial information you have given and/or will give to us (e.g., credit card, electronic debit information, etc.) is true and lawfully yours to use and that we are reasonably relying on your representations in entering into this Agreement and providing you our products and/or services. You agree that all payments are due in advance of any marketing campaign or the setup of a hosting account and that we maintain a “no refund policy” for all marketing campaigns, once your account has been set up and approved or once a hosting account has been setup and approved for use. You acknowledge and agree that we perform a substantial and significant portion of the work required of us to be performed, prior to the actual broadcast, and that you are not entitled to a refund if you elect not to proceed with a broadcast once an account is set up, you agree that there will be no refund. In the event that you charge back, reverse or dishonor any payment to us, or incur any additional charges, as provided for in this Agreement, or otherwise take or fail to take any action which results in the theft of services and/or products from us, then you will pay all services and accounts will be charged on the first day of sign up and subsequently for each individual month for the full term of the contract. You understand that we will prosecute to the full extent of the law for any fraudulent financial information given to us. Collections agencies will be used to collect any unpaid fees. You will be held liable for any fees occurred to collect said debts including but not limited to lawyer fees, accounting fees, and monthly fees generated from our software.

If you default on or fail to pay any amount due when due or otherwise breach any of the terms, conditions, covenants and/or warranties contained in this Agreement, you agree to compensate us for any and all damages arising thereof, including but not limited to actual damages (direct and/or indirect), consequential damages, incidental damages and economic losses. Furthermore, you agree to pay us all reasonable fees, expenses and/or costs (including attorney’s fees, court costs, expenses and other costs) incurred in attempting to collect payment from you or in enforcing this Agreement against you, to the extent not prohibited by applicable law.

Assignment: You shall not sell, transfer, or assign this Agreement or the rights or obligations hereunder, other than to a parent or wholly-owned subsidiary, without the prior written consent of us. Notwithstanding the foregoing, without securing such prior consent, either party shall have the right to assign or transfer the Agreement and its obligations hereunder to any successor-in-interest of such party by way of sale, merger, consolidation, reorganization, restructuring or the acquisition of substantially all of the business and assets of the assigning party of more than seventy-five percent (75%) of the outstanding stock of the assigning party. Subject to the foregoing, the Agreement will be fully binding upon and inure to the benefit of the parties hereto and their respective heirs, executors, administrators, legal representatives, successors and permitted assigns. However, you understand and agree that we may transfer the rights to collect any and all amounts due under this Agreement in our sole discretion, with or without any prior notice.

We work very hard to provide our clients with a stable hosting environment for their websites for the duration of any email marketing campaigns. You acknowledge and agree that any hosting account provided to you is provided on an “as is” basis and that you are aware of the technical layout of the hosting environment. We reserve the right to take down and/or remove from our network any website and/or clients, including you, that threaten the stability of our network or other hosted clients on a server, due to illegal, immoral or unethical marketing practices or unapproved content, in our sole discretion. You agree that all content in a hosted website or email campaign must be approved prior to uploading onto our servers. We reserve the right to cancel any website account without notice and/or without a refund. We lease and/or rent the use of our servers for email marketing purposes. You acknowledge and agree that the use of a dedicated email server requires a certain technical knowledge of servers and their environment. We may provide set up assistance at no charge, however, you understand that any technical support beyond set up is billed at the hourly rate of $100 per hour, in quarter of an hour increments

Provider and Client [hereinafter referred to jointly as “the parties” or individually as “party”] shall not disclose personally identifiable information, private communications (i.e., content transmitted on private, non-public lists) of the other party, to third parties, without that party’s permission, unless it believe such disclosure is reasonably necessary to: (1) comply with the law or legal process; (2) protect or defend its rights or property or that of others; (3) enforce this Agreement; or (4) respond to claims that the contents of any communications violate the rights of others. Client understands and agrees that Provider has disclosed or may disclose information that has commercial and other value in Provider’s business and is confidential in nature including, but not limited to, email addresses, cellular telephone numbers, formulas, computer programs, databases, technical drawings, algorithms, trade secrets, technology, circuits, layouts, names and expertise of employees and consultants, know-how, designs, interfaces, materials, formulas, processes, ideas, inventions (whether patentable or not), schematics and other technical, business, financial, customer, supplier and product development plans, forecasts, strategies and information, which to the extent previously, presently, or subsequently disclosed to Client is hereinafter referred to as “Proprietary Information” of Provider. In consideration of the parties’ discussions and any access Client may have to Proprietary Information of the Provider, Client hereby agrees as follows: 1) Client agrees (i) to hold Provider’s Proprietary Information in strict confidence as a fiduciary and to take all reasonable precautions to protect such Proprietary Information (including, without limitation, all precautions the Client employs with respect to its most confidential materials), (ii) not to divulge any such Proprietary Information or any information derived there from to any third person, (iii) not to make any use whatsoever at any time of such Proprietary Information except for the sole limited business purposes of evaluating the Proprietary Information internally to determine whether to enter into the currently contemplated agreement with the Provider, (iv) not to remove or export from the United States or reexport any such Proprietary Information or any direct product thereof to Afghanistan, The Peoples’ Republic of China or any Group Q, S, W, Y or Z country (as specified in Supplement No. 1 to Section 770 of the U.S. Export Administration Regulations, or a successor thereto) or otherwise except in compliance with and with all licenses and approvals required under applicable export laws and regulations, including without limitation, those of the U.S. Department of Commerce, and (v) not to copy or reverse engineer, or attempt to derive the composition or underlying information, structure or ideas of any Proprietary Information. Any employee given access to any such Proprietary Information must have a legitimate “need to know” and shall be similarly bound in writing; 2) Without granting any right or license, the Provider agrees that the foregoing clauses (i), (ii), (iii) and (v) shall not apply with respect to any information that the Client can document (i) is (through no improper action or inaction by the Client or any affiliate, agent, consultant or employee) generally known to the public, or (ii) was rightfully in its possession or rightfully known by it prior to receipt from the Provider, or (iii) was rightfully disclosed to it by a third party without restriction. The Client may make disclosures required by court order provided the Client uses its best efforts to limit disclosure and to obtain confidential treatment or a protective order and has allowed the Provider to participate in the proceeding; and 3) Immediately upon a request by the Provider at any time (which will be effective if actually received or three days after mailed first class postage prepaid to the Receiving Party’s address herein), the Client will turn over to the Provider all Proprietary Information of the Provider and all documents or media containing any such Proprietary Information and any and all copies or extracts thereof. The Client understands that nothing herein (i) requires the disclosure of any Proprietary Information of the Provider, which shall be disclosed if at all solely at the option of the Provider, or (ii) requires the Provider to proceed with any proposed transaction or relationship in connection with which Proprietary Information may be disclosed.

You acknowledge and agree that there are no guarantees of success for any marketing campaigns. Like any form of traditional advertisement, marketing has its successes and failures due to marketing conditions and other factors. You agree that we shall not be liable for any unsuccessful marketing campaigns. Furthermore, you agree that we do not guarantee any marketing success and you shall not be entitled to a refund or any other damages if your marketing campaign fails to generate the results you desire or even any results at all. We are agreeing to provide you with the software to broadcast your message to the recipients listed in each of your marketing campaigns’ broadcast list, we are not make any promises nor giving any guarantees your message will be successfully delivered to each recipient. You agree that the deliver-ability of your message is subject to numerous factors and that many of those factors are outside our control and that so long as we have supplied you with the means to broadcast your message, the actual delivery is not our responsibility regardless of the reason a message was not delivered or received by an intended recipient. Additionally, in regard to any data you may have obtained from us, you agree and understand that because we rely on the truthfulness of the persons providing the information contained in our database(s) and/or list(s) of recipients, we cannot guarantee that all of the information is 100% accurate and can only guarantee that the information was reported to us as accurate at the time it was collected. However, we do promise that any inaccuracies in our database(s) and/or list(s) of recipients will be corrected or deleted when discovered. All of your marketing campaigns must be in full compliance with all state and federal laws.

Neither party shall be liable for, or considered in breach of or default under this Agreement on account of, any delay or failure to perform as required by the Agreement (except with respect to your payment obligations to us) as a result of any causes or conditions which are beyond such party’s reasonable control and which such party is unable to overcome by the exercise of reasonable diligence; provided that the non-performing party gives reasonably prompt notice under the circumstances of such condition(s) to the other party.

You agree that you will not use our products or services to transmit, disseminate or upload any: (1) unlawful, harassing, libelous, tortuous, abusive, threatening, or obscene communications of any kind; (2) materials that infringe or violate any third party’s copyright, trademark, trade secret, privacy or other proprietary or property right; (3) materials that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; (4) objectionable materials, including but not limited to, content that contains blatant bigotry, racism, or hatred or that promotes illegal activities or physical harm against anyone; (5) spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; (6) any viruses or other harmful, disruptive or destructive files; (7) in violation of any laws, statutes or regulations which may apply to the broadcast message, including but not limited to the United States CAN-SPAM Act of 2003 [hereinafter referred to as the “CAN-Spam Act”]. Furthermore, you agree that you will not disseminate, to people under age 18 or to anyone on lists that are not limited to people age 18 or older, any content containing nudity or pornographic material of any kind.

We shall arrange for the maintenance of an opt-out option for your campaigns. You understand and agree that all opt-out requests from recipients of your email messages will and must be honored, and additional advertisements to these emails, pursuant to the CAN-SPAM Act of 2003, shall not be sent. You also agree that you will pay us for any damages due to you broadcasting messages that violate any laws, guidelines or regulations for every email you send: (1) in violation of the CAN-SPAM Act; (2) to an address on our and/or your block list; (3) to an address that has previously opted-out from receiving emails from you; (4) in violation of any laws, statutes or regulations which may apply to the broadcast message; and/or (5) otherwise in violation of this Agreement.

As provided above (i.e., in the subsection labeled “Disclosure of Information”), we will not seek to sell, trade, rent, lend or disseminate email addresses that you supply us with, for any purpose. However, it is understood that if some of the addresses you supply to us are in our database(s), List(s) of recipients, or that we otherwise have or own, we have proprietary rights to such address(es). Additionally, if you fail to delete any information from your account prior to or at the time your account is terminated, you understand that information will become the property of Provider. Any unpaid fees or balance left on your account, you understand that information will become the property of Provider. Our software performs extensive tracking and has many features setup to auto perform tasks such as collecting and mailing opens and clicks lists within the software. Data that is captured and generated in the software maybe used at provider’s discretion.

A username and password for your account will be emailed to you approximately 24 hours after the first campaign is started. Once logged on, you will have access to the reporting of your campaigns. The reporting will allow you to see how many times your email message was viewed, how many times a link in your email message was clicked on and how many people chose to opt out of your campaign and/or future messages from you. Every campaign will be added to your account where results can be measured.

We reserve the right to refuse any or all services based on our company policy of respectable marketing practices, at anytime. You understand we hold strict rules and regulations for our email marketing and hosting services. We may not broadcast emails that contain illegal sexual content, illegal pirated software, hate material, discriminatory material, or that are in violation of any known federal, state or international law. In addition, we reserve the right to determine what is in the best public interest and may elect not to broadcast any message we find not to be in the best public interest.

You understand and agree that no advice, information or opinions, whether written or oral, obtained by you from us shall create any warranty not expressly made herein. you understand and agree that except as expressly set forth in this agreement, there are no other warranties, express or implied hereunder, including but not limited to implied warranties of merchantability or fitness for a particular purpose, and/or any implied warranties arising from course of dealing, course of conduct, or course of performance. you understand and agree that all products and/or services are provided on an “as is” and “as available” basis, and that we do not make any warranties that our products or services will meet your requirements, or that the services will be uninterrupted, timely, secure, error free, or that defects, if any, will be corrected. you understand and agree that any material and/or data downloaded or otherwise obtained or stored through the use of our products and services is at your own discretion, your own risk and that you will be solely responsible for any damage to your computer system or loss of data that results. you understand and agree that the use of any of our products and/or services is at your sole risk. Without limiting the foregoing, we specifically disclaim any warranties regarding (a) the number of persons who view any email broadcast pursuant to this agreement, and (b) any benefit you might obtain from having your messages, products and/or services advertised pursuant to this agreement.

The failure of either you or us to insist upon or enforce performance by the other party of any provision of this Agreement or to exercise any right under this Agreement will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision or right in that or any other instance; rather the same will be and remain in full force and effect.

We may modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a new agreement on our website or any such successor Website. You are responsible for regularly reviewing these terms and conditions. Your continued use of the Services after any modification shall constitute your consent to such modification. We do not and will not assume any obligation to notify you of any modification to the Agreement. If any modification is unacceptable to you, your only recourse is to terminate this Agreement and cease using the Services.

This Agreement shall be governed by our State Laws without respect to choice of law rules and the parties hereby consent to the exclusive jurisdiction. Client waives the personal service of any process upon them and agrees that service may be completed by overnight mail (using a commercially recognized service) or by U.S. mail with delivery receipt to the address stated in this Agreement.

If you have entered into a separate written “INTERNET MARKETING AND SOFTWARE CONTRACT” [hereinafter referred to as “Contract”] for the Services, which incorporates this Agreement, and there exists an express conflict between the terms of said Contract and this Agreement, then in regard to the conflicting terms only, it is the terms set forth in said Contract that shall be binding upon the parties. Provided, however, if the conflicting terms may be construed in a manner in which they both may apply or that the terms and conditions herein may supplement the terms of the Contract, then such a construction shall be used.

Each party acknowledges that the provisions of this Agreement were negotiated to reflect an informed, voluntary, allocation between them of all the risks (both known and unknown) associated with the transactions contemplated hereunder. Furthermore, all provisions are inserted conditionally on their being valid in law. In the event that any provision of the Agreement conflicts with the law under which the Agreement is to be construed or if any such provision is held invalid or unenforceable by a court with jurisdiction over the parties to the Agreement: (i) such provision will be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law; and (ii) the remaining terms, provisions, covenants, and restrictions of the Agreement will remain in full force and effect.

The captions and headings used in this Agreement are inserted for convenience only and will not affect the meaning or interpretation of the Agreement.

Any obligations which expressly or by their nature are to continue after termination, cancellation, or expiration of this Agreement shall survive and remain in effect after such happening, including but not necessarily limited to the sub-paragraph captioned “Entire 0Agreement; Acceptance”, below.

You agree and acknowledge that you shall hold us (including but not limited to all our employees, officers, shareholders, directors, agents, attorneys, vendors, affiliates, subcontractors, its parents, subsidiaries, suppliers or contract employees) harmless from any liability, loss, claims, and/or expenses related to any or all email marketing campaigns or hosting services.

Excluding the your obligations, set-forth above, under no circumstances, including, without limitation, negligence, shall we (including but not limited to our employees, officers, shareholders, directors, agents, attorneys, vendors, affiliates, subcontractors, our parents, subsidiaries, suppliers or contract employees) be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or inability to use our services and/or products or for the procurement of substitute goods and services or messages received or transactions entered into by means of or through our products or services, or resulting from unauthorized access to or alteration of your transmissions or data, or other information that is sent or received or not sent or not received, or stored or not stored, including but not limited to, damages for lost profits, use, data or other intangibles, even if we have been advised of the possibility of such damages. you agree that we shall not be liable for any failure to deliver, hold or store email or data transmitted, stored or used by our products and/or services. without limiting any of the foregoing, you agrees that we are not responsible for any of your materials (including but not limited to your messages, images, data or other information) residing in our network hardware or systems. you are responsible for backing-up your own materials, regardless of whether said materials are produced through the use of our products and/or services. you agree that it is your sole and exclusive responsibility to take the necessary steps to ensure your materials and/or primary means of business is maintained. Any cause of action arising from or in connection with this agreement shall be asserted within one (1) year of the date upon which such cause of action accrued, or within three (3) months of the date upon which the complaining party discovered or should have reasonably discovered the existence of such cause of action, whichever is later.

We may terminate this Agreement at any time, with or without cause, and with or without notice. If we terminate this agreement without cause prior to your having paid for your next month’s usage fee, then your obligation to pay that fee shall be waived. However, if we terminate this agreement for cause, or you terminate it for any reason prior to your having paid for your second month’s minimum usage period, you shall still pay the second month’s usage fee, regardless of whether you use your account or the services. In the event that you would like to terminate this Agreement at anytime, you may only do so by sending and our receiving your notice of termination via facsimile. You shall not terminate this Agreement in any other manner, including, but not limited to, electronic, verbal, telephonic or other written means. Your termination of this Agreement will be effective upon the last day of the month in which Provider receives such notification and must be received by Provider at least five (5) days prior to your next month’s renewal date. You agree that if your account is terminated prior to the expiration of the full term, you will not be entitled to any refund for the unused portion of the term.

This Agreement, along with any documents expressly referenced herein, constitutes the entire and only agreement between the parties and supersedes any and all prior agreements, whether written, oral, express, or implied, of us and you with respect to the transactions set forth herein. Neither party will be bound by, and each party specifically objects to, any term, condition, or other provision which is different from or in addition to the provisions of the Agreement (whether or not it would materially alter the Agreement) and which is proffered by such party in any correspondence or other document, unless the party to be bound specifically agrees to such provision(s) in writing. The services and/or products referenced in this Agreement are offered to you conditioned upon the acceptance of this Agreement and your use of the services, software and/or other products constitutes your acceptance of this Agreement.

As of January 1st 2004, the United States enacted legislation which regulates the transmission of commercial email messages. This Act, cited as the ‘Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003’, or more commonly known as the ‘CAN-SPAM Act of 2003’ establishes federal law for regulating the transmission of commercial email messages. The full text of this law can be found here: In order to ensure compliance with the CAN-SPAM Act, Provider enforces a zero-tolerance policy for all email marketing clients.

The following rules, compiled primarily from the CAN-SPAM Act, as well as the other guidelines contained in the Act, will be strictly enforced:

    • All commercial email must be clearly and conspicuously identified as an advertisement and/or solicitation. The content of the message must include wording to the effect of “This e-mail message is an advertisement and/or solicitation.”
    • All commercial email must contain a valid postal mailing address.
    • A functioning opt-out mechanism must be included in all messages. Recipients must not be mailed more than 10 days after the recipient has opted-out of the list or from receiving future message.
    • Address harvesting and/or dictionary attacks, in which commercial email is sent to addresses that were collected from the Internet compiled by automated means, is prohibited.
    • Subject headings that mislead the recipient as to the true nature of the message’s content are prohibited. Subject headings that use ‘re:’ or ‘fw:’ to imply that there has been previous correspondence when none exists are prohibited.
    • False or misleading transmission information, such as From: or Reply To: headers that are technically accurate but misrepresented of the message’s true origins are prohibited. 7. The use of proxies or relays to send commercial email is prohibited.
    • Commercial messages sent must have a mechanism for identifying the recipient address of an anonymous complainant. This should be accomplished by encrypting the recipient address in the header or body of the message. Upon request, the decryption or revealing mechanism must be supplied such that anonymous complainants can be identified and added to the suppression list.
    • Pornography or other sexually explicit emails is prohibited.
    • Broadcasts or customer conduct that causes our IP space to be listed on the Spamhaus Block List (, will result in the accounts suspension pending the customer supplying a compatible server located on a third party network from which subsequent broadcasts will be sent from (in regard to Provider’s software customers) or immediate termination (in regard to dedicated server customers) in addition to any other remedies provided for herein, without refund.

Privacy Policy

  • We will definitely notify you well in advance if we share any of your personal information or if we use them for the marketing campaigns that comply with the CAN Spam ACT (sign-up form information): employee name, company name and business address.
  • We adhere to strict security process to store and protect your data from any loss, misuse or alteration of information.
  • If you want to correct any inaccuracies in the information or for any clarifications, kindly contact our support by email at xxxxxx.

Bent Enterprises is the sole owner of all the information collected on this site and we will never sell or rent or share any of these collected information to others in ways different from what is disclosed here. Bent enterprises do ask for our user’s information at our website on several different places.

We never ask anyone to go through registration process to view the Bent Enterprises Software website.

Log Files

IP addresses are used by us for various activities like  administering your site, analysing the trend, tracking user’s movement, and gathering broad demographic information for aggregate use. IP addresses will never be linked to any of your personally identifiable information.

Aggregated demographic information will be shared with 3rd parties only if they ask for this information in order to gain knowledge about our audience’s aggregate demographics. Definitely, it will not be linked to any of the personal information that can identify any individual person.  We never share personally identifiable information with any 3rd party unless it needs to comply with state or federal laws.

Through Bent Enterprises collects information from our users, we do not sell or share or rent any of your information to others at any cause.

We take utmost care and precautionary measures to protect our user’s information. Particularly, when you submit sensitive information through our website it is well protected both offline as well as online.  Bent Enterprises is well equipped with strong firewalls that protect all our official servers and hence you can expect a high level of security. We also take equal pain to protect all of our user’s information in offline too. The user’s information are restricted and only those employees who wants to perform a specific operation related to customer support will  be granted with access to these personally identifiable information. The sensitive information is stored in physical servers that are kept at a secured facility which is well enclosed within locked cages with access granted only to network administrators. A guaranteed round the clock security with automated power backups will prevent servers from power outages. The most secured SSL certificate is used by us to collect the credit card information, and we never share or sell this sensitive information to anyone. For further clarifications on our security measures, please drop in an email to our support at xxx to explain you clearly.

We send a verification email for our first time users in order to verify their password and username. Already signed in members might receive our emails with information of special deals, products, services and a newsletter. We give high priority to your privacy and we do present the option of not receiving these types of communications. Kindly look for the option and opt-out, if you don’t want to receive.

If any of your personal identifiable information changes like zip code, or if you no longer need our service then call our toll free telephone number at xxx or email our customer support at xxx to update the same. We would definitely guide you with the correct process in order to fulfil your request.

Our users do receive administrative emails that are related to the primary usage of our service. Opting out of administrative emails are not possible since these emails will never be sent for any marketing, promotional or advertising motives.

If any of your personal identifiable information changes like zip code, or if you no longer need our service then call our toll free telephone number at xxx or email our customer support at xxx to update the same. We would definitely guide you with the correct process in order to fulfil your request.

If you prefer to deactivate your account, kindly fax us your cancellation request with the proper cancellation form. Call us xxxx  or email us at xxxx to receive this form.

We take immediate steps of posting the changes on our website’s home page, when we decide to change any of our privacy policy. This helps our users to be well aware of all the latest updates also our information collection and usage procedures.

We strive to preserve your privacy but in some situations like, when required by law of the Government or  in the good-faith belief that such action is really necessary in order to comply to the order of the law or comply with our Web site’s legal process, then we might need to disclose the personal information to oblige the same.

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